Final Reflection


The lessons learned and developed over this course began with an overview of Thomas Friedman’s analysis of globalization in the 21st century.  The discussion of Friedman’s ideas of a flattening world encouraged me to think deeper in to how technological advancements, governments, businesses and even people work closer even though they are spread apart all over the world.  This lesson also introduced a contrasting view by Florida (2005) who suggests that the world is not flat it is just leveled (p. 48).  He suggests that where areas of population spike demonstrates where more people have access to newer technologies as opposed to flat areas where people may have been left behind due to lack of opportunities in newer technology.  These perspectives helped me to relate this to my own job and how we use technology to communicate to other parts of the world.  This has made the business of education more effective, flexible, and communicative. 


The second part of this class enabled me to research and learn about a new online tool.  I chose PBworks because it is a tool that I was able to implement in my work.  As an educator, PBworks enables users to collaborate online, share files, and manage projects.  This was an especially interesting tool to learn about because PBworks also offers a platform for knowledge management systems (KMS).  This can be useful in learning environments because it holds information that students or employees can access if they have questions about processes, online learning, subject matter, human resources, educational financing, etc.


The triple convergence discussion helped me to understand the idea of globalization 3.0.  The idea of Freidman’s concept of The Triple Convergence and the relation it has to knowledge management has enabled users to develop horizontal collaboration systems.  These systems help users to share, provide, represent, and distribute information across many platforms. The use of social networks is a great example of this and is used in many universities across the United States.


One of the most interesting lessons of this class discussed how the nature of work is changing due to the web.  Although the web has changed the way we learn in educational settings with the use of online teaching formats with a more student-centered approach, educational institutions must also stay abreast of this changing environment.  Learning and discussing the implications of how the web changes within education has helped me to reflect a bit deeper within the scope of my role and propose better solutions.  One example of how the web has changed the nature of education is a new initiative called Stanford Mobile Inquiry-based Learning Environment (SMILE) “turns a traditional classroom into a highly interactive learning environment by engaging students in critical reasoning and problem solving while enabling them to generate, share, and evaluate multimedia-rich inquiries” (Stanford, 2012).


In this class, we were able to discuss the pros and cons of the free Internet. Here I learned that although the Internet provides many capabilities to networked workers, there are still many challenges that face businesses. Internet security threat, reliability, and privacy issues name a few.


Another lesson that was learned in this class was how employees misuse the Internet.  Many employees utilize the Internet for personal reasons and it is up to the organization to develop policies and procedures so that these employees are aware of the organizational guidelines. As stated in my previous blog post, According to a survey conducted by the Society for Human Resource Management (SHRM) (2012), states that of the HR professionals that participated in the survey state that 40% state they have a formal social media policy in their organizations. (Society for Human Resource Management, 2012).   This will be helpful to initiate in my current organization. 


Finally, adapting to emerging technologies is critical to any organization.  Leaders must stay current with new technological trends.  In order to do so organizations should continue to purchase the new software so that they are always up to date.  There are also implications to these new emerging technologies, one of the biggest to note is the fact that the technology is changing faster than we can keep up with it.


Overall, this was a wonderful course and as noted previously, each of these subjects can help me in my current field.  Leaders should understand how and when technology and the web change, know how to choose the best technology that fits the purpose of the goal, remain ethical when using technology, and purchase and use the most recent technology so that you aren’t left behind.  In a nut shell, these are all ways to continue to maintain a thoughtful perspective on technology in leadership. 


Florida, R. (2005).  The world in numbers: The world is spiky globalization has changed the economic field, but hasn’t leveled it.  The Atlantic Monthly


Freidman, T. (2007). The world is flat: A brief history of the twenty-first century.  New York, New York:  Picador




Stanford University (2012). Office of Innovation &Technology. SMILE: Stanford Mobile Inquiry-Based Learning Environment. Retrieved:

Society for Human Resource Management, SHRM Research Spotlight: Social Media in Business Strategy and Operations. Shedding Light on the Business of HR. 2012 Retrieved:



  1. Your discussion on the web’s effect on education and how it is becoming more student centered reminded me of something from a movie. The J.J. Abrams Start Trek movie that came out a few years ago featured a scene of Spock at “school” which consisted of each student inside its own “pod” with interactive screens and images and the students being dictated their own special lesson being quizzed while obtaining new information. Have you seen that movie? Could you envision something like that in the far off future based off of how we are handling online learning today?

    • Hi Solace, thank you for your response. Yes, I did see that move. Thank you for sharing the youtube clip. Online learning has changed the way that students learn and yes online learning is very student centered. I think the virtual pod style learning is a bit more instructor centered than student centered. In the movie clip the instructor is dictating to the student the lessons and this fits in with the “lecture” style of learning. Student centered learning focuses more on the student needs rather than a lectured approach. However, it would be interesting to see what happens with the future of learning. I still think that people need interaction, whether it be face-to-face or in a discussion board, so I don’t think the pod idea would work.

    • Kelly said:

      Neat Video! Thank you for sharing.

  2. Peter Kramer said:

    Excellent reflection on the nature of what work looks like on the web. The work/leadership models that got us here are not going to be the same ones that work moving forward. Indeed, if we can’t evolve as leader, then our employees are going to leave us behind, whether they work for us, a contractor, a stakeholder, or are virtual employees who we didn’t even know we had, working on behalf on shared projects that our institutions may have kicked off.

  3. Thank you Matt. Technology will continue to change and it is up to us as leaders to facilitate this change. You are correct employees will always find ways to get access to the latest trends and if we don’t continuously do the same we will be left behind the rest. I usually try and collaborate with fellow employees at my organization. I have found that by sharing the latest technology amongst other employees you can stay abreast of up-to-date technology.

  4. Your comments reflect some ideas of numerous posters, and I as well enjoyed learning about online tools as well as emerging technologies which to me seemed like a never-ending panacea of truly innovative projects. I also felt this course was incredibly diverse and offered a wide varety of excellent resources that we as students can re-visit to keep abreats of new developments in a rapidly flattening and expanding field.

  5. bwatwood said:

    Kelly, some days I am excited and other days I wonder if education will be the last to recognize that the world is changing. I met with some School of Business faculty this week to discuss this “fad” called online education. Their world view is that maybe someone could sit in the back of their class, record them lecturing, put it online, and that would be how they did online. When I suggested that – yes, they could, but they could do so much more to advance learning, they looked at me like I was speaking in tongues!

    As Matt noted in his post, it is not the technology, it is the attitudes and the adaptability of us as leaders that makes the difference. Sounds like you are making a difference in your school! Keep it up! 🙂

    • Kelly said:

      I agree, they could do so much more to advance learning. I think a blend of lecture, interaction, application, and reflection are all needed in the classroom. If students are only required to sit and listen then there is no way for them to advance their abilities, become creative and innovative, and learn to communicate. Thank you for your response, Dr. Watwood.

  6. kballom said:

    You mentioned in your post, “One of the most interesting lessons of this class discussed how the nature of work is changing due to the web.” I would like to concur with your statements and add that the web and its dynamic changing nature will continue to both challenge and open up new opportunities for organizations for many years. Additionally, your reflection was excellent and summarizes the term very well. I particularly enjoyed reading your post because you gave an excellent summary of the topics during each post and transitioned from one to the next seamlessly. Great job!

  7. Kelly said:

    Thank you Mr. Ballom. I really think that he nature of work is changing due to the web and I’m so curious to know how each organization varies when it comes to adapting to technological changes. Do some lag behind others? Are non-profit and public sectors less likely to adapt due to financial constraints? Are for-profit organizations taking advantage of these changes as much as they should? These are some of the questions that I’ve thought about during the course of this class. It would be an interesting study to learn more about this topic. Thank you for you response post.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: